Tag: malibu

BEFORE LEAVING FEEDBACK

If you receive an order that does not meet your expectations, please allow us the opportunity to fix the problem before leaving negative feedback or rating us. We want you to be happy with your purchase! Contact us via the Message Center if you require any assistance.

SHIPPING INFORMATION

Orders over $599 will be sent out with signature required. You will need to sign for your packages or make arrangements with the carrier to pick up from their nearest hub.

Most items (unless noted in the handling time) ship from our warehouse within 2-3 business days from the business day your payment is received and processed in our system. Orders placed Friday and through the weekend will be processed Monday (excluding Holidays).

Once your order is processed and shipped from our warehouse you will receive an email with your tracking information.

We ship via UPS and FedEx.

We only ship to a confirmed PayPal shipping address.

All Will Call orders must be placed at least 24 hours in advance for pickup from the showroom, including in showroom or parking lot orders. Local pickup is available upon request. A matching ID, which must correspond to the name on the PayPal payment, is mandatory for picking up items. Will Call orders will not be released and will be refused if the person and ID do not match the PayPal payment. Local pick up requires a 24hr processing time before pick up. We will notify you when the parts are ready for pick up.

CONTACT US

Messages via eBay are answered within 24 hours.

WARRANTY

All eBay purchases come with a 30-day warranty from the day you receive your order. If you receive an item that is damaged or defective or missing components, please notify us within 3 days of receipt. Any items outside the 30-day warranty will be the responsibility of the customer to pay for any repairs, as well as cover all shipping costs.