How do I know If this product will fit my car?
1. Use compatibility chart to check Make/Model/Year
2. Check wheel hub is factory default
3. Check The Hub Ring Height is 3 mm Less than Spacer Thickness
4. Check Existing Stock Lug Bolt is 24-28 mm Shank Length
5. Check wheel is Same Bolt Pattern as Hub(Same Wheel)
6. Check wheel lug hole flange requirement is 0.9”
*You can also use existing lug Bolts thread/shape as reference
Why is the product doesn’t have enough grab to the wheels?
Your bolts are too short to have enough thread into the hub.
Solution:
1. You need longer lug bolts
2. You need to use thinner spacer to match the bolt length
Why is the product too thin that won’t hold my wheel?
Your wheel requires large flange lug bolts to hold, for ideal flange size, please refer to your existing lug bolts
Solution:
1. You need large flange lug bolts
2. You need to use lug bolts flange adapter to make it fit
Why does the product not fit my wheel cap?
Most of the wheel caps have clipers that require lug bolts to hold,our lug bolts may not have the same shape to match the clippers
Solution:
1. You need to purchase the exactly same lug bolts from the caps
2. You need to remove your wheel caps
Why does the product not fit my hub cap?
Most of the hub caps are much thicker than the hub without hub cap, it would require more thickness of spacer to fit
Solution:
1. You need to purchase Thicker Spacers and Bolts due to the height of the hub-cap
2. You need to remove your hub-caps
Why the wheel were damaged/damaging my car?
The thickness of the spacer were exceed the maximum thickness of the fender requirement
Solution:
1. You need to purchase Thinner Spacers and Bolts due to requirement of the fender gap
2. You need to remove your spcacers and use original Lug Bolts
Why is the thread not matching my wheel hub, but my car is listed in the compatibility chart?
Wheel hubs are subjected to be replaced due to aging or repair, after that, you may have different thread than factory default
Solution:
1. Check the thread from your existing lug bolts
2. Any auto-shop would have a tool to measure thread, or you can send us a pic of your existing lug bolt to confirm
Why does my lug bolts have different mating seat type than the product I purchased?
Seat type of mating surface is based on the wheels, different wheels have different mating surface requirements. Some stock wheels may require special mating surface assembling.
Solution:
1. Check the matting surface from your existing lug bolts and that from your wheels
2. Alloy stock wheels, steel stock wheels, and aftermarket wheels have different mating specification
What is the cut-off time for same day shipping?
Cut-off time for shipping is 9:30 am PST every business day excluding weekends and ferderal holidays, The shipping date for weekends and federal holidays moves to next available week days
How do I get expeditate shipping for timely purposes?
Expeditate shipping is based on delivering address, in rear cases, carrier may experience delay due to operational difficulties.
Solution:
Contact customer service before placing expediate orders
Not receiving my package but tracking says delivered
Package may be lost, missent, placed in porch or mail box
Solution:
1. Check if shipping address on file is up to date
2. Check surroudings including porch, mail box, door steps etc.
3. File item not receive case to ebay, carrier, customer service
