TERMS & CONDITIONS
ABOUT US
We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking on our "Contact Seller" page.
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our eBay Store, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
BATTERY/CORE CHARGE
Due to shipping regulations, batteries are shipped dry. (No acid)
Core charge may be applied to engine assemblies, crankshafts, cylinders.
RETURN POLICY
WunderCarParts offers returns for most items within 30 days of receipt of shipment.
WHAT CAN YOU RETURN
Any item that is still new, not installed, and in the original packaging within 30 days of receipt of shipment.
EXCEPTIONS
Used, damaged, installed or altered items are non-returnable.
If you receive incorrect or mis-shipped items in error (Ooops! We messed up!), it is still up to you to notify us within 10 business days so we can get the correct items re-shipped in a timely manner. (Prices, parts and in-stock items change often so we apologize in advance, but we must insist you open your shipments as they are delivered to see if they are correct.) If you fail to notify us within this timeframe, you will have to follow the normal 30 day return policy.
ORDER/CANCELLATION POLICY
In the unfortunate event that you have to cancel your order with us or change an item after your order has been placed, we have a very limited amount of time to try to stop the order from shipping. We will make every attempt to try to stop the order from shipping however, all of operations are automated and this may not be possible. To understand the process, the second we get payment your order is sent to the warehouse, picked, packed, placed on a pallet with other packages, it is then shrink wrapped and placed on a UPS or FEDEX truck. Once this occurs we are unable to cancel the order.
TAX CHARGES
eBay collects all sales tax.
CREDIT CARD SECURITY
eBay handles and processes all payments.
REACHING US
We would love to hear from you. If you need to reach us, please click on our "Contact Seller" page for email address and phone numbers.
IMPORTANT NOTICE TO FREIGHT ORDERS
Please be sure to inspect the shipment for damage prior to signing for it. If there is noticeable damage to the box, please inspect the part for damage as well.
In the event that your part(s) is/are damaged, it is important that you refuse the delivery and contact us immediately. By signing for the shipment, you are agreeing that it was delivered in good condition, therefore no damage claim can be filed with the carrier.
Once the shipment is signed for, you are liable for any damage to the parts, so please be sure that your shipment has arrived in good condition prior to signing for it. If your delivery is being shipped to a commercial address, please be sure that any employee that could sign for it knows this information as well and either contacts you when the shipment comes in, or inspects it for damage before signing any paperwork.
PRICES SUBJECT TO CHANGE DUE TO INTERCHANGED PART NUMBERS IN THE EVENT THAT THIS HAPPENS WE WILL CONTACT YOU PRIOR TO SHIPPING. OVERSIZED BOXES WILL COST MORE TO SHIP. PRICES SUBJECT TO CHANGE WITHOUT NOTICE, IN THE EVENT OF A PRICE INCREASE WE WILL CONTACT YOU PRIOR TO PLACING YOUR ORDER.
